Hip Shing Hong

Responsibilities:

• General Administration: Handle day-to-day office administration, meetings and operational tasks.
• Project Management & Grant Administration: Support the end-to-end management of charitable programmes and grant-making activities, including due diligence, project assessment, monitoring, evaluation, and intended impact reporting. Prepare evaluation reports, analyses, and funding recommendations for senior management and Board consideration.
• Stakeholder & Non-profit Engagement: Liaise and coordinate with grantees, community partners, schools, NGOs, and other stakeholders to facilitate the effective implementation of charitable projects, programmes, events, and campaigns.
• Communications & Public Affairs: Manage website content and communication materials. Monitor and summarize significant developments, trends, and noteworthy news in Chinese Mainland and Hong Kong, prepare regular news clippings or media briefing for Board members. Support the planning and execution of ceremonial events, including drafting speeches, press releases, and other publicity materials.
• Other Responsibilities: Undertake ad hoc projects and assignments as directed.

Basic requirements:

• Bachelor’s degree or above in Non-profit Management, Public Policy, Social Sciences, Communication or related disciplines
• At least 2 years relevant experience in social service sector and hands-on experiences in project management. Fresh graduate with relevant placement experiences may also be considered as “Assistant Project Associate”.
• Strong communication and interpersonal skills, and a good team player.
• Strong digital enabler, proficiency in using AI agents, and MS computer applications like MS Word, Excel, PowerPoint, Outlook.
• Attention to details, work well on multiple tasking and flexibility mode, and can work under pressure.
• Proficiency in English, Cantonese and Putonghua

Responsibilities:

• Handle tenant enquiries and complaints through various channels in a professional and timely manner

• Monitor case progress and follow up to ensure service issues are properly resolved

• Coordinate with internal departments on repair and maintenance schedules

• Assist in arranging appointments with tenants for different departments

• Support premises handover to new tenants, including pre- and post-handover procedures and documentation

• Conduct tenant visits, seasonal greetings, and tenant communication activities

• Communicate with tenants before renovation works commence and support related coordination

• Participate in service enhancement programmes and customer relationship initiatives

• Prepare regular reports and maintain customer service records and databases

• Handle departmental documents, memos, payment-related administration, and filing

• Attend and present updates at regular departmental meetings

• Perform ad hoc assignments and other duties as assigned by supervisors

Basic requirements:

• University degree or diploma holder, preferably in Hospitality, Property Management, or related disciplines

• Minimum 2 years’ relevant experience in customer service, hospitality, property management, or related industries

• Good command of spoken and written Chinese and English

• Comfortable using digital tools and AI applications to improve work efficiency, with proper review and accuracy checking

• Strong communication and interpersonal skills, with the ability to work with different stakeholders

• Customer-focused, positive, detail-minded, and solutions-oriented

• Able to identify tenant needs, follow up issues and escalate service matters where appropriate

• Good organisational skills and ability to handle documentation and administrative work independently

• Responsible, collaborative, and willing to learn new tools and work processes

Responsibilities:

• Handle leasing enquiries, conduct site inspections, and pursue deal opportunities across a varied commercial portfolio (including fitted and smart office spaces).
• Liaise and negotiate with prospective and existing tenants on new leases, renewals, and legal documentation while building strong agent networks.
• Work closely with the team to initiate, coordinate, and execute creative and engaging promotional activities to boost tenant attraction and occupancy.
• Monitor leasing performance, analyze market conditions, and recommend practical enhancement initiatives across different property grades.
• Communicate and collaborate effectively with internal teams (property management, technical, legal) to ensure smooth tenancy handovers and execution.

Basic Requirements:

• Bachelor’s Degree or above in Real Estate, Surveying, Business Management, Marketing, or related disciplines.
• Minimum 2 years of relevant commercial leasing experience, preferably gained in property developers or major agencies; Office leasing experience are highly preferred.
• Strong team player with good commercial acumen, negotiation, and analytical skills.
• Familiar with market trends and adaptable to flexible deal structures across mixed-use and multi-grade portfolios.
• Enthusiastic, open-minded, and creative in tenant engagement and problem-solving.
• Good command of spoken and written English and Chinese (Fluent in Putonghua is an advantage).

Responsibilities:

• Plan, coordinate, and review all repairing, maintenance, and upgrading works/projects for various portfolios.
• Receive, prioritize, and close out tenant-initiated repair orders, ensuring minimal disruption to tenancy operations.
• Explain technical findings and proposed repair solutions to internal staff in clear message.
• Monitor contractor performance to ensure workmanship and materials strictly comply with specifications.
• Handle troubleshooting, emergencies, and ad-hoc technical issues as they arise.
• Ensure all works meet relevant statutory regulations and standards.
• Assist in special projects and other duties as required.
• Manage Alteration & Addition (A&A) or minor projects to ensure facilities and premises remain in optimal condition for business operations.
• Follow up on statutory orders and liaise with stakeholders to ensure works are executed efficiently.
• Conduct site inspections, research, and condition surveys for all properties.
• Execute feasibility studies and building evaluations through systematic assessment.
• Provide technical and administrative support to supervisors and the department.

Basic requirements:

• Higher Diploma / Bachelor’s degree in Building Surveying, Building Services, Engineering, or related disciplines with at least 5 years of relevant experience.
• Candidates with less experience will be considered as Technical Officer
• Strong communication skills with the ability to work effectively with stakeholders at all levels.
• Demonstrated experience in a tenant-facing technical role or customer service within property or facilities management.
• Good command of spoken and written English and Chinese.
• Motivated, responsible, and capable of working independently.
• Excellent time management skills and the ability to handle multiple tasks.
• Strong proficiency in MS Office applications and AutoCAD.
• Immediate Available is highly preferred

Responsibilities:

• Assist in project launch preparation including preparation of relevant property sales documents, organizing sales brochures and sales suites, etc.

• Conduct market research and analysis

• Coordinate on show flat design and arrange sales office logistics

• Liaise with property agencies to facilitate sales activities and transactions

• Provide property hand-over and after-sale services to customers

Basic requirements:

• Bachelor’s degree in real estate, marketing or related discipline
• Minimum of 3 years’ property sales experience; preferably with experience from developers
• Solid knowledge of first-hand residential property ordinance is preferred
• Good interpersonal and communication skills to interface with customers and work as a team player.
• Well-organized, customer-oriented and attentive to details is preferred