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September 2011

Hip Shing Hong Group of Companies Won the 2011 HKMA Quality Award – “Special Award for SMEs”
1024 766 Hip Shing Hong (Holdings) Company Limited

With the inspirations on the four corporate core values, namely “Prudence”, “Innovation”, Excellence” and “Caring”, Hip Shing Hong Group of Companies (“HSH”) has actively developed, built and invested in a well-diversified portfolio of properties over the past 63 years. By treasuring the customers, HSH commits to achieve continuous improvements in its products and services in order to exceed customers’ expectations.  HSH’s outstanding performance in management was recognized by receiving the “Special Award for SMEs” of the 2011 HKMA Quality Award presented by the Hong Kong Management Association (“HKMA”) on 28 September 2011, in addition to the four awards received in a row early this year (which include “Manpower Developer” by the Manpower Developer Award Scheme of the Employees Retraining Board, “5 Years Plus Caring Company” Logo by the Hong Kong Council of Social Service, “Best Managed Property” Award and “Best Security Guard” Award of the Kowloon West Best Security Services Awards 2010 as well as “Customer Service Excellence Award for SME 2010” by the Hong Kong Association for Customer Service Excellence).

The Panel of Judges and the Board of Examiners of the 2011 HKMA Quality Award were composed of various celebrities and authorities from different fields, with Dr. the Hon David K P Li GBM GBS JP, Chairman and Chief Executive, the Bank of East Asia Ltd, as the Chairman of the Panel of Judges. Participating companies had to go through strict judging procedures and submit a detailed report based on seven judging criteria, including 1. Leadership;      2. Strategic Planning; 3. Customer Focus; 4. Measurement, Analysis, and Knowledge Management; 5. Workforce Focus; 6. Process Management and 7. Results.

HSH’s excellence in the above seven aspects was fully demonstrated by winning the “Special Award for SMEs” of the 2011 HKMA Quality Award among numerous competitors. “It is our great honor to receive this special prize for SMEs of the 2011HKMA Quality Award which has been enjoying a good reputation in Hong Kong. The Award not only recognizes the effort we have put into quality management over the past six decades, but also encourages us to keep striving for the best. The valuable suggestions of the Panel of Judges and Board of Examiners will definitely help us review the whole process and quality of our management system so that we could continuously improve ourselves. More importantly, acute team spirit has been shown as the management and staff contributed time and effort to the competition with one heart and one goal. The company’s coherence and the staff’s sense of belonging have therefore been greatly enhanced,” said David Fong, Managing Director of HSH.

Looking ahead, HSH will take a step forward to upgrade its management standard. It will continue to be responsible to employees, customers and the society. By actively participating in different campaigns, HSH looks forward to gaining improvements from learning others’ advantages. With higher operation quality and better managed business, HSH aims to be amongst the best in the property industry.

Dr. the Hon David K P Li, GBM GBS JP, Chairman and Chief Executive, the Bank of East Asia Ltd, and the Chairman of the Panel of Judges (left one), together with Dr. David Sung, BBS, JP, the Chairman of the Organizing Committee (right one), presented the “Special Award for SMEs” to Mr. David Fong, Managing Director of HSH (middle).

Mr. David Fong expressed that it was the cooperation between every colleague to upgrade the management quality, which successfully made HSH win the Award. He was pleased to share the happiness with all of them.

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